FAQ's

Yes! Our medical and psychiatry providers can write prescriptions when necessary and in compliance with MeMD’s prescription policy. MeMD providers can also temporarily refill your maintenance medications for up to 90 days within a six-month period. Please note that MeMD is not a replacement for your primary care physician or annual office checkup and MeMD is not an online pharmacy.

Any prescriptions written by MeMD providers will be electronically sent to a local pharmacy for purchase and pick-up. You may access and download a copy of your provider’s visit summary for your records within MeMD’s secure portal.

MeMD providers do not prescribe narcotic pain relievers, or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law. Review the DEA Controlled Substances Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance. MeMD consultations treat the majority of common medical conditions; however, a small number of cases require an in-person visit for complete care.

MeMD’s licensed therapists do not provide prescriptions for emotional and mental health concerns. 

When appropriate, MeMD providers will electronically prescribe medications to treat your condition, which you can then pick up from your local pharmacy. Some common medications that our providers prescribe include:

• Amoxicillin

• Augmentin

• Azithromycin (Z-pack)

• Bactrim

• Ciprofloxacin

• Diflucan

• Erythromycin

• Flagyl

• Flexeril

• Flonase nasal spray

• Imitrex

• Macrobid

• Phenergan

• Prednisone

• Pyridium

• Tessalon Perles

• Zofran

Your MeMD provider will not prescribe or renew a prescription for controlled substances regulated by the U.S. Drug Enforcement Agency. Also, MeMD providers will not prescribe Tramadol, Carisoprodol, Fiorcet, Pseudoephedrine, and/or Armodafinil.

Patients, please be informed that MeMD is not a replacement for an office-based medical physical, nor is it an online pharmacy.

Our providers will discuss your health history and assess whether a refill is safe at the time of your visit or whether it’s prudent to see your primary care physician in person. The decision to provide a refill and the quantity is at the sole discretion of the provider. If continuing a regimen, they require proof of a recent prescription for all refills (e.g., photo of your most recent prescription bottle).

In general, providers cannot increase the initial dosage of a particular medication as suggested by your primary care physician. For your safety, our maximum refill policy is no more than a 90-day refill within a six-month period. Be sure to share any information you have about your health history and condition that may help facilitate your refill (such as recent lab tests or recent blood pressure readings).

MeMD providers can electronically send prescriptions to verified pharmacies within the United States, including mail-order pharmacies. We are unable to send prescriptions to Canadian pharmacies.

Generally, we cannot prescribe these items because they require monitoring, follow-up and an in-person physical assessment.

Our providers cannot write any type of referral. Referral notes for physical or occupational therapy require an in-person evaluation.

Generally, this depends on your history and the provider’s assessment of the risks and benefits to you. If you are currently taking this medication, a MeMD provider can discuss your health history and assess whether a refill is safe at this time, or whether it would be prudent to see a provider in person. Our maximum refill policy is 90 days within a six-month period.

MeMD Providers can start you on a new birth control regimen through our Men’s and Women’s health service line. Please review our prescription policy for Men’s and Women’s Health.

Controlled substances have the potential for addiction and must be carefully prescribed. Due to the nature of telemedicine, we cannot monitor these risks, follow-up on a continual basis or provide an in-person assessment.